On the 24 March 2019 myself and 4 of my colleagues from Falcon VFRS attended a first aid course at the DFES Training Academy in Forrestfield. We were taught by Di (Last name unknown) and this was one of the best courses I have ever been on. Di was the first instructor I have known that actually wanted to be there to teach because she wanted too, not because she had too, and this made for a very enjoyable day. Di was very knowledgeable, had a good sense of humour and treated everybody equally regardless of their experience. This is the first time I have ever come out of a course with the confidence to try out my skills should the situation arise. Even on the car ride home my colleagues commented on how much they enjoyed the day as well and we all hope that when the time comes to renew our qualifications we get Di as our instructor. I rate Di a 10/10 and this is the first time I have ever written to a company to congratulate one of their staff.